False Trust: When Everything Looks Fine… But Isn’t
Not long ago, I was working with a leader who told me, “Honestly, things are pretty good. No major issues. Everyone gets along really well.” He was new to the role and still learning the team dynamics. On the surface, things did look calm. Meetings were polite. Nobody...
Innovation Needs More Than Ideas. It Needs Safety
A couple of weeks ago, I wrote about innovation. It’s a topic that comes up all the time in my work – usually framed as a desire for better ideas, more initiative, more strategic thinking. All good things. But as I’ve been sitting with recent conversations and...
Innovation Isn’t a Brainstorm. It’s a Behavior.
Last week a leader told me, “I need my team to be more innovative.” I hear that a lot. And when I dig a little deeper, what they usually mean is: We want better ideas. More strategic thinking. Less reactivity, more initiative. All fair. But here’s...
The Last Fish and Chips
The last fish and chips got me. Not because it was life-changing fish and chips. It really wasn’t. But because it was the last one. We leave Oxford at the end of this week, and I’ve been noticing all the little lasts. One more trip into London to see a friend. A few...
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