Sometimes the very skills that make us great at our jobs can get in the way of collaboration. Many leaders I work with excel at solving problems and making decisions. They’re quick to spot a solution and get things moving. But once they’ve found an answer...
“But I told them.” I’ve heard some version of this countless times. A deadline was missed. A decision was misunderstood. Someone delivered something completely different from what was expected. And the leader is frustrated because, as far as they’re concerned, the...
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