“But I Told Them.” Isn’t a Communication Strategy
“But I told them.” I’ve heard some version of this countless times. A deadline was missed. A decision was misunderstood. Someone delivered something completely different from what was expected. And the leader is frustrated because, as far as they’re concerned, the...
You Can’t Hand Your Team a Culture
Last week, I had the immense pleasure of kicking off a year-long engagement with a local association. We started with a full-day retreat designed around one big question: How do we want to work together? The organization has been through significant change, and new...
Your Meeting Has One Job
Most bad meetings don’t fail because they’re too long. They fail because they’re trying to do five different jobs at once. It doesn’t matter how long they are, who’s in the room, or whether they’re virtual or in person. Too many...
Bad Meetings Don’t Waste Time. They Damage Organizations.
I have a confession. I love meetings. I know – that’s a very unpopular opinion. I don’t love sitting around conference tables talking for the sake of talking. I love what meetings can do. They’re where teams connect. Where ideas collide and...
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